We hold between 6 and 12 seminars annually in our target countries.
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Dr Elizabeth Ineson, Visiting Research Fellow, Manchester Metropolitan University and Dr Kateryna Fedosova, Odesa National University of Technology
Location: Estonia
General Trends and current developments in hospitality and tourism are exemplified, then more specific trends and developments in food tourism are highlighted. Trends and current developments aimed at reducing the gap between education and industry: forecasts, challenges, threats and solutions are examined and debated by the delegates and six international representatives.
Location: Macedonia
Seminar generously supported by STR and facilitated by Steve Hood, Senior Vice President of Research at STR.
Delegates learnt about the potential of STR to help them acquire a more in-depth understanding of the use of databases and the methodology for collecting and managing data. The seminar demonstrated the clear link between industry and academia supported by STR underpinning the work of La Fondation pour la Formation Hôteliere.
Location: Albania
Customer satisfaction is examined by, and discussed with, a local expert.
Revenue management methods will be presented, explained, discussed and then exemplified using case studies.
Location: Macedonia
Guest satisfaction and service quality are reviewed and exemplified from theoretical and practical perspectives, illustrated by case studies.
Ethical and cultural issues in the workplace are examined and discussed.
Location: Slovenia
Cultural issues in the workplace are examined and discussed.
Creative catering solutions, which are achieved by striving for perfection, attention to detail, innovation, expertise and dedication are presented and discussed.
Location: Lithuania
HOTS is an on-line game that can be used to develop the skills of students and hoteliers, for general business development (CPD), or to provide a platform for team-building and leadership training (See http://simulations.etosc.com/home/).
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Location: Hungary
‘Planning, writing and assessing dissertations’ is designed to inform and update both academic and industrial supervisors regarding their expectations from students and to promote fair and judicious assessment.
HOTS is an on-line game that can be used to develop the skills of students and hoteliers, for general business development (CPD), or to provide a platform for team-building and leadership training (See http://simulations.etosc.com/home/).