Seminars

Our seminars are always delivered by specialists with knowledge of the latest practice, research and theories in the field. They play a crucial role in improving quality standards within the hospitality sector and creating new generations of professionals with the skills and knowledge to enjoy fulfilment and financial success within the industry.

We hold between 6 and 12  seminars annually in our target countries.

Our current seminar programme focuses on:

  • Business Culture
  • Business Ethics
  • Case Studies for Management of Education and Training
  • Culinary Art and International Guest Satisfaction
  • Destination Marketing focusing on local and specialised products
  • Food and Beverage Management
  • Merchandising and Upselling: Food and Beverage matching
  • Hotel Operations, Tactics and Strategy (HOTS)
  • Revenue Management in Hotels and Restaurants
  • Service Quality and Cultural Dimensions of Service Quality
  • Service Quality and Successful SMEs

Our seminar programme is coordinated by:

Dr. Elizabeth Ineson (formerly of Manchester Metropolitan University; currently, Director of Research, EuroCHRIE).

Planning, Writing and Assessing Dissertations

Operational and Strategic Planning: Hotel Operations, Tactics and Strategy (HOTS)

Dates: March 9th and March 10th 2016

Location: Hungary

‘Planning, writing and assessing dissertations’ is designed to inform and update both academic and industrial supervisors regarding their expectations from students and to promote fair and judicious assessment.

HOTS is an on-line game that can be used to develop the skills of students and hoteliers, for general business development (CPD), or to provide a platform for team-building and leadership training (See http://simulations.etosc.com/home/).